Shipping
North America Shipping Rates
We proudly offer free shipping within Canada and the United States for all orders totaling over $75.00 before tax.
Orders that don't qualify for free shipping will have a flat rate of CAD $20.00 applied.
Orders within Canada will be shipped via Canada Post.
Orders shipped to the United States will be shipped via Canada Post Small Packet/parcel.
International Shipping Rates
International Air Shipping is offered on orders that total $59.98 or more at a rate determined by size and weight.
Orders shipped to all other countries will be shipped via Canada Post Small Packet International Surface or Canada Post Small Packet/parcel International Air.
*Saskapaca X Alpacaweave strives to ship orders within 1-3 days from the date the order is placed. Sales are billed at the time of order.
RETURN POLICY
Satisfaction Guarantee: If you are unsatisfied with your purchase for any reason, you can return it for a full refund within 14 days of receipt. Merchandise must have original tags or bands attached, in the original shipping box, must be UNWORN, UNDAMAGED and ODOR-FREE. Return shipping costs are the responsibility of the buyer. If you would like to make a return, please contact us via email at: alpacaweave@gmail.com.
Refunds will be issued for the value of the item purchased including tax, if applicable. No shipping fees will be credited or refunded.
WARRANTY
We are confident that you will enjoy our products. If for some reason you don't like an item, you may return it for a full refund. All terms in our "RETURN POLICY" apply.